Last updated: September 1, 2026
Markland Wood Group ("Markland Wood Group," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what personal information we may collect through MarklandWoodGroup.ca and our related communications, why we collect it, how we may use and disclose it, and the choices available to you.
1. PERSONAL INFORMATION WE MAY COLLECT
Depending on how you interact with us, we may collect information such as:
• Your name
• Email address
• Telephone number
• Property or service address
• Information you provide when requesting a quote, estimate, appointment, or service
• Promo codes or other information entered into our website forms
• Communications you send to us by email, telephone, text message, website form, or other means
• Information reasonably required to prepare a proposal, provide services, administer a client relationship, or respond to an inquiry
• Technical or usage information that may be collected through our website platform, cookies, security tools, or similar technologies, such as IP address, browser type, device information, and website activity
We limit the collection of personal information to information that is reasonably required for legitimate business purposes.
2. WHY WE COLLECT AND USE PERSONAL INFORMATION
We may use personal information to:
• Respond to inquiries and quote requests
• Prepare estimates, proposals, agreements, and service recommendations
• Schedule, administer, and provide landscaping, lawn care, snow removal, ice management, and other property-maintenance services
• Communicate with clients and prospective clients about appointments, service matters, scheduling, weather-related changes, invoices, account matters, and customer support
• Send marketing, promotional, or informational communications where permitted by law and where the required consent has been obtained
• Maintain business and client records
• Improve our website, services, customer experience, and business operations
• Protect our website, systems, clients, employees, and business from fraud, misuse, security threats, or other unlawful activity
• Meet legal, regulatory, insurance, accounting, tax, or other legitimate business requirements
We will not use personal information for a materially different purpose without obtaining consent where consent is required by law.
3. CONSENT
Where required, Markland Wood Group obtains consent for the collection, use, or disclosure of personal information.
When you voluntarily submit information through our website, contact us, request a quote, book an appointment, or enter into a service relationship with us, you consent to the reasonable collection, use, and disclosure of that information for the purposes described in this Privacy Policy and for purposes that would reasonably be understood in the circumstances.
Where our website provides an option to consent to text-message communications, we will use the telephone number you provide for the types of communications described at the point of consent, such as appointment details or responses to customer inquiries.
You may withdraw consent to optional communications at any time, subject to legal or contractual restrictions and reasonable notice.
4. MARKETING COMMUNICATIONS
If you have consented to receive marketing or promotional communications, or where we are otherwise permitted by law to contact you, we may send information about Markland Wood Group services, seasonal programs, promotions, or company updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the message or by contacting us at Info@MarklandWoodGroup.ca.
Withdrawing consent from marketing communications will not prevent us from sending communications that are reasonably necessary to administer an active quote, appointment, contract, service, invoice, or other business relationship.
5. COOKIES, WEBSITE TECHNOLOGIES, AND THIRD-PARTY SERVICES
Our website may use cookies and similar technologies supplied by our website platform or other service providers to support website functionality, security, analytics, and user experience.
Our website also uses Google reCAPTCHA to help protect website forms from spam and abuse. Information processed through Google reCAPTCHA is subject to Google's applicable privacy policy and terms.
Third-party services used in connection with our website or business operations may process limited information on our behalf. These may include website hosting, form-processing, communications, scheduling, analytics, security, payment, accounting, customer-management, or similar service providers.
We use service providers only for legitimate business purposes and expect personal information handled on our behalf to be protected appropriately.
6. WHEN WE MAY SHARE PERSONAL INFORMATION
Markland Wood Group does not sell personal information.
We may disclose personal information where reasonably necessary to:
• Service providers that assist us in operating our website or business
• Contractors, professional advisers, insurers, accountants, legal advisers, or other parties assisting us with legitimate business activities
• Comply with a law, court order, regulatory requirement, legal process, or lawful request
• Protect the rights, property, safety, or legitimate interests of Markland Wood Group, our clients, employees, or others
• Complete a corporate transaction, restructuring, financing, sale, or transfer involving all or part of the business, subject to appropriate protections
We do not disclose personal information to third parties for their own independent marketing purposes unless we have obtained the consent required by law.
7. RETENTION OF PERSONAL INFORMATION
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, contractual, accounting, insurance, tax, dispute-resolution, or business-record requirements.
When personal information is no longer reasonably required, we may securely delete, destroy, or anonymize it, subject to applicable law and legitimate record-retention requirements.
8. SECURITY
We use reasonable administrative, technical, and physical safeguards appropriate to the nature and sensitivity of the personal information under our control.
These measures are intended to help protect personal information against loss, theft, unauthorized access, disclosure, copying, use, modification, or destruction.
No Internet transmission, electronic system, or storage method can be guaranteed to be completely secure. Accordingly, while we take reasonable steps to protect personal information, we cannot guarantee absolute security.
9. ACCESSING OR CORRECTING YOUR PERSONAL INFORMATION
You may contact us to ask whether we hold personal information about you, request access to information to which you are entitled, or request the correction of inaccurate or incomplete personal information.
We may need to verify your identity before responding to a request. Access may also be limited where permitted or required by applicable law.
Requests may be sent to Info@MarklandWoodGroup.ca.
10. PRIVACY QUESTIONS OR COMPLAINTS
Markland Wood Group is responsible for personal information under its control and has designated a privacy contact to receive questions, access requests, correction requests, and privacy-related complaints.
If you have a question or concern regarding our privacy practices, please contact us. We will review privacy concerns in good faith and respond as reasonably appropriate.
11. CHILDREN'S INFORMATION
Our website and services are intended for adults seeking property-maintenance services. We do not knowingly seek to collect personal information directly from children through our website.
12. EXTERNAL LINKS
Our website may contain links to websites or services operated by third parties. Markland Wood Group is not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of those services separately.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, technology, or legal requirements.
The most current version will be posted on this page with the date of the latest update shown above.
14. CONTACT US
For questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact:
Privacy Contact
Markland Wood Group
111 - 208 Evans Avenue
Etobicoke, Ontario M8Z 1J7
Canada
Email: Info@MarklandWoodGroup.ca
Phone: 647-200-6042
Website: MarklandWoodGroup.ca
Markland Wood Group
111 - 208 Evans Avenue, Etobicoke, ON M8Z 1J7